Privacy Policy
This Privacy Policy explains how ISIVIS London collects, uses, and shares your personal information when you visit our website or make a purchase.
Information We Collect
A. Personally Identifiable Information (PII)
You are not required to provide PII to use our website. However, you may choose to provide information such as your name or email address when prompted. If you subscribe to our email newsletter, we will collect your email address.
B. Non-Personally Identifiable Information
We may collect Non-Personally Identifiable Information about your interactions with our website, including cookies: small files that help us recognise your browser and track site usage.
When you visit our website, we automatically collect information about your device, such as your web browser, IP address, time zone, and cookies installed. We refer to this as “Device Information.”
Device Information Technologies
- Cookies: Data files stored on your device containing an anonymous unique identifier.
- Log Files: Track actions on the site, collecting data like your IP address, browser type, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic files that capture your browsing activities.
When you make a purchase, we collect information such as your name, billing address, shipping address, payment information, and email address, referred to as “Order Information.” When we mention “Personal Information” in this policy, we refer to both Device Information and Order Information.
How We Use Your Personal Information
We primarily use Order Information to fulfil orders, including processing payments, arranging shipping, and sending invoices. Additionally, we use this information to:
- Communicate with you
- Monitor orders for risks or fraud
- Provide information or advertising based on your preferences
We use Device Information to identify potential risks and fraud and to enhance our website through analytics on user interactions.
How We Share Your Personal Information
We share your Personal Information with third parties to assist us in utilising it as described. For example, we use Google Analytics for insights into user interactions. We may also share your information to comply with legal requirements or to protect our rights.
Behavioural Advertising
We use your Personal Information to deliver targeted advertisements. You can opt out of certain targeted advertising services via the Digital Advertising Alliance's opt-out portal or your browser's privacy settings.
Do Not Track
We do not alter our data collection practices in response to Do Not Track signals from your browser.
Your Rights
If you are a resident of the UK or Europe, you have the right to access, correct, update, or delete your personal information. To exercise this right, please contact us. We process your information to fulfil contracts or pursue legitimate business interests, and it may be transferred outside the UK and Europe.
Disclosure to Outside Parties
We do not sell or trade your PII to outside parties, except for trusted third parties who assist us in our operations and are obligated to keep your information confidential. Non-PII may be shared for marketing purposes.
Data Retention
We retain your Order Information for our records unless you request deletion.
Changes
We may update this Privacy Policy periodically to reflect changes in practices or legal requirements.
Your Consent
By using our site, you consent to this privacy policy. Updates will be posted on this page.
Children's Online Privacy Protection
We comply with COPPA and do not collect information from anyone under 13 years old. Our services are intended for users aged 13 and older.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us at connect@maisonisivis.com